User Types

 

Access level: Agency

Agency

A super user that has access to everything and can perform all actions.

  • Agency Admin: Manages all aspects of the agency.
  • Agency Staff: Supports the agency with administrative tasks.
  • Agency Zone Manager: Manages specific zones within the agency.
  • Agency Zone Director: Oversees multiple zones and coordinates activities.

Organization

An umbrella entity that holds multiple schools under its management.

  • Organization Admin: Manages all schools within the organization and oversees administrative functions.

School

School Management that controls school-specific activities and staff.

  • School Admin: Manages school operations and supervises school staff.

School Staff

Holds multiple roles for school employees.

  • School Employee: General staff members performing various duties.
  • School Teacher: Educators teaching students and managing classrooms.

Educator

Mobile App Users that accessed the platform using the Educators NOW! mobile app.

  • Substitute Teacher: Signs up for and completes assignments at different schools.

Summary

  • Agency: Super user with full access and four roles: Admin, Staff, Zone Manager, Zone Director.
  • Organization: Manages multiple schools with one role: Organization Admin.
  • School: Controls school staff with one role: School Admin.
  • School Staff: Includes two roles: School Employee and School Teacher.
  • Educator: Only uses the mobile app with one role: Substitute Teacher.

Each of those roles have access to two permissions levels.

“Level 1 permissions” give access to pages, and “Level 2 permissions” give access to page features.